Nordel Collision is a family owned & operated auto repair facility proudly serving the South Miami Community since 2003. Our repair facility is conveniently located minutes off the Florida Turnpike. Our experience in the automotive collision industry exceeds 40 years. Nordel Collision was founded around the following core values:
3. Customer Focus
Our mission is to provide exceptional, cost-effective auto repair services in Miami that consistently exceed customer satisfaction without sacrificing craftsmanship, quality, and/or integrity. We believe that educating customers on what to expect during the repair process, their rights, policy coverage, etc., it's just as important as repairing their vehicles. By providing critical information to our customers about the repair process, we are empowering them to make informed decisions about the most appropriate way to restore their vehicles to their pre-accident condition.
The Role of Nordel Collision
Nordel Collision aims to fulfill the following important roles:
- Provide unmatched collision repair services to our customers.
- Serve the interests of our clients by providing professional advise as well as knowledge base regarding the claim process.
- Serve as a liaison between Insurance Carriers and our clients.
- Enter into agreements with Insurance Carriers on behalf of our clients to properly restore their vehicles to their pre-accident conditions.
- Maintain an open door communication policy with our clients during the entire repair process.