IN A NUTSHELL About Nordel Collision

Nordel Collision is a family owned,  full-service auto repair shop proudly serving the South Miami metro area since 2003. Choosing a qualified auto repair facility is an important decision that should not be based solely on advertisement. Car accidents can occur at any time, without warning, and when you least expect them. When they do happen, it is critical that you have an experienced and professional auto repair provider working for you.

Our Mission

Our mission is to provide exceptional, cost-effective auto repair services that consistently exceed our customers' satisfaction without sacrificing craftmanship, quality or integrity. We believe in creating and nurturing relationships with our customers that lasts. Educating our clients on what to expect during the repair process, their rights as consumers, what coverage they are entitled to under their policy  is just as important as repairing their vehicles. By providing this critical information to our clients about the repair process, we empower them to make informed decisions.

 

The Role of Nordel Collision

  1. Provide unmatched full auto repair services to our clients
  2. Serve the interests of our clients by providing professional advise, as well as, a knowledge base about the insurance claim process
  3. Serve as a liasion between insurance providers and our clients
  4. Negotiate with insurance providers on behalf of our clients to ensure their vehicles are properly restored to their pre-accident condition.
  5. Maintain an open door policy with our clients during the entire repair process.

 

We employ industry certified technicians and use high quality parts. All of our work is guaranteed for 12 months or 12,000 miles. Our certified technicians have over 60 years of combined experience in the auto repair industry. We pledge honesty, integrity, quality, and excellent customer service, all at a fair price. We will never sell you something you don’t need, and we won’t pressure you or resort to scare tactics to make a sale. We believe in giving you all the facts – the results of any tests or inspections we perform – and explaining your options while educating you about anything you would like to understand better, and then letting you decide what the best choice is for yourself at that time.

Looking for the original spare parts for your car can be a real problem, especially if your ride is a rare or old model. But we can find any detail for any car you can imagine – quickly. Our company collaborates with thousands of collectors, warehouses and private workshops to obtain even the rarest automotive goods. We offer car parts for over 2000 of models. Learn more by talking to our representatives.